• Solutions

      Software products by The Data Appeal Company.

    • Data Appeal Studio Icon

      Data Appeal Studio

      Human Experience Intelligence for geographic areas and tourism destinations


      Explore all Studio features


      The impact of using Data Appeal Studio

      Book a Demo

      Book a Free Demo of Data Appeal Studio

    • Logo Covid Safety Index

      COVID Safety Index

      A real-time indicator to help you navigate through uncertainty.

      Travel Appeal Blue

      Travel Appeal

      Our Ecosystem of cloud products for the Travel & Hospitality industries.

      Travel Appeal Blue

      Fair Index

      Evaluate the Impact of Your CSR Initiatives.

      Travel Barometer

      Travel Barometer

      Seamlessly monitor and evaluate the wellbeing of your destination.

    • Technology

      Our technology reveals the story behind the data.

    • Data Provisioning

      Get our unique POI, feedback and market data for all your intelligence needs.

      Data Enrichment

      Enrich your CRM, PMS, BI and Data Lake with our information.

      location intelligence icon

      Location Intelligence

      Market Intelligence, Location Intelligence, Data-driven Strategy.

    • API

      From our Data Lake to your apps, reports or systems, via our REST API.

      Data Visualisation

      We deliver insight-rich reports that are tailored to your business needs.

      Voice of Customer

      Collect feedback at every touchpoint. Anytime your customers interact with your brand, you have an opportunity to listen.

    • Industries

      Learn how our AI-powered data fits your business needs.

    • Banking & Finance

      Enrich ratings & gather quality information about businesses anywhere.


      Investigate the performance of your digital and physical stores. Drive Sales Growth through Customer Sentiment.


      Get a complete understanding of the market for laser-focused sales.

    • Utilities

      Measure the quality of service much better than NPS can. Up-to-date and relevant customer sentiment data for any product or service.

      Real Estate

      Get a comprehensive geographic, demographic and qualitative picture of any location worldwide.


      Enterprise-grade analytics, market automation and intelligence for the industry.

  • Partners
    • Resources

      A closer look into what we do.

    • Customer Stories

      News & Blog

      The latest news and updates about our products, services and open source technology.



      Read our white papers, eBooks and analysis.


      Data Package

      Comprehensive data enrichment for any POI or territory.

    • Customer Stories

      Customer Stories

      Learn how our solutions created success for our customers.

      API Documentation

      Our clear and detailed API doc for developers.

  • Talk with Us

The State of Retail After Crisis: Finding new opportunities amid the global pandemic

fashion retail

In an exclusive eBook, experts from Etro, Luxottica and Valesca reveal how Covid-19 has forced the retail industry to change and readjust. They share the future scenarios that we will encounter in the recovery phase from digital vs. physical stores, new one-on-one customer relationships and the latest technology-driven solutions.

The Covid-19 crisis has generated a climate of great uncertainty for the retail industry. For many brands, it’s been an opportunity to rethink customer relationships and brainstorm solutions to offer shopping experiences in line with customer’s new behaviours and needs.

There’s a race for innovation to adapt to the ‘new normal’ and the retail industry is at the forefront. 

To explore the new dimensions of shopping and the relationship between retail brands and customers, The Data Appeal Company organized “Retail Restart”, a live-streaming event in association with Hubspot and Exelab.

This event featured three experts in the retail industry to share their opinions about the current state of the retail industry and how things will change in the near future:

  • Jarvis Macchi, Global Head of Social Media, Luxottica 
  • Fabrizio Viacava, Chief Digital Officer, Etro
  • Enrico Casati, Co-Founder & CEO, Velasca

Drawing on their discussions, we’ve put together this exclusive eBook, dedicated to “the new retail industry”. 

What you’ll find inside the eBook:

  • Physical vs. Digital point of sales – what’s changing?
The transformation of sales in the physical world – how spaces are being rethought, new relationships between staff and customers, how to offer solutions that ensure safety while retain loyalty at the same time.
  • New technologies: from augmented reality to gaming 
How can we leverage technology to create new forms of customer engagement and allow customers to experience and test products, even from a distance?
  • Humanize the digital 
How digital and human are merging to create relevant and dynamic customer experiences.
  • Brand and communication – more value, less frills 
How to become a solid and reliable reference point in a context dominated by uncertainty.
  • A new outlook for retail: from magic to security
Brands will have to adapt to new consumer habits. Today’s customers are looking for essential, quality, safe and durable products rather than engaging and exciting experiences.

Complete the form below to download the free eBook:


Share on facebook
Share on twitter
Share on linkedin


Visit Emilia - Data Appeal Studio
Customer Stories
Margherita Nieri

Visit Emilia

Visit Emilia uses Data Appeal Studio to effectively plan and coordinate strategies aimed at destination growth.


We’re happy to help!
Our Support Team is ready to answer any of your questions, address any doubt and quickly support any trouble you might have.